Customer Service

Shipping & Delivery


McLeod Racing does not ship Product to the public outside of the United States. Please refer to our Dealer Locator or email us at info@mcleodracing.com 

 For our customers protection. ALL Credit Card orders MUST SHIP directly to Billing Address of the credit card.

Pay Pal Orders ONLY Ship to a Confirmed PayPal addresses. NO EXCEPTIONS.

Preferred Carriers

We ship with UPS, Federal Express and US Postal Service .

Orders must be placed before 3 pm PST for an order to be processed If you need an item by a specific date, please place the order on this website then call 714-630-2764 to confirm that we will be able to meet your requirements. Rush Orders will be subjected to a 100.00 Expidite Fee. 

Shipping Charges

We use real time shipping rates based on total order weight, destination and service.

Estimated Transit Times


UPS and FedEx US Domestic

Ground: 3-6 business days

2nd Day: 2 business days

Next Day: 1 business day


USPS Domestic- 5-7 Business days 

Important notes about McLeod Racing shipping policy

Most orders received by 2:00pm U.S. PST will be shipped within 24 hours. However, some orders such as custom kits or out of stock kits may take up to three weeks for delivery.

All displayed delivery dates are estimated, not guaranteed days of arrival. While the majority of orders will arrive on the estimated dates some orders may be delayed for various reasons. If you need an order by a specific date please place the order on this website then call 714-630-2764 to confirm that we can meet your requirements.

All displayed delivery costs are estimates. 99% of the time the price displayed is the exact price you will be billed. However, in some cases that include oversize items, multiple items, delivery to remote overseas destinations, and others, additional fees must be applied. McLeod Racing will contact you for approval if any additional charges are billed to your credit card.

 

Privacy & Security

McLeod Racing, LLC (“McLEOD”) takes your privacy very seriously. We have created this Privacy Policy to demonstrate our firm commitment to privacy and security.  We want to make your experience on www.mcleodracing.com (the “Site”) as enjoyable and rewarding as possible, and we want you to use this Site’s vast array of information, tools, and opportunities with complete confidence.  Please read the following to learn more about our privacy policy and terms and conditions.

I.          WHAT THIS PRIVACY POLICY COVERS

            This policy covers how McLEOD treats personal information that it collects and receives.  “Personal information” is information like your name, address, email address, or phone number that is not otherwise publicly available. 

            This policy does not apply to the practices of companies that McLEOD does not own or control or to people that McLEOD does not employ or manage.

II.        INFORMATION COLLECTION AND USE

             A.        General

             McLEOD gathers personally identifiable information about users of the Site through the registration process and other means, such as user submissions and any web sites accessible through our Site.  We use this personal information primarily to provide a customized experience as you use our Site and, generally, do not share this information with third parties except as set forth herein.  However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.

             B.        Personal Information

             1.  Registration:  When you register to receive information or products from the Site, you will be asked to provide certain personal information when you sign up including name, address, telephone number, payment information, and email address.  The personal information collected from Members during the registration process is used to manage each Member’s account (such as for billing purposes).  This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.  However, in instances where McLEOD and a partner jointly promote the Site, McLEOD may provide the partner certain personal information, such as the name, address, and username of persons who subscribed to the Site or as a result of the joint promotion for the sole purpose of allowing us and the partner to assess the results of the promotion.  In this instance, personal information may not be used by the partner for any other purpose. McLEOD may also generate non-identifying and aggregate profiles from personal information Members provide during registration (such as the total number, but not the names, of Members).  As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the Site. 

             2.  Online Shopping:  On the Site, you can purchase products, services or register to receive materials, such as a catalog or new product and service updates.  In many cases, whether Member or non-registered user of the Site (“Visitor”), you may be asked to provide contact information, such as your name, address, email address, phone number, and credit/debit card information.  If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number.  McLEOD has no control over the “third parties” use of any personal information you provide when placing such an order.  Please exercise care when doing so.

             If you order products directly from McLEOD, we will use the personal information you provide only to process that order.  We do not share this information with outside parties except to the extent necessary to complete that order.

             3.  Online Advertisements:  McLEOD displays our online advertisements.  We share aggregated and non-identifying information about our Visitors and Members collected through the registration process as well as through online surveys and promotions with these advertisers.  Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements.  For instance, an advertiser tells us the audience they want to reach (for example, females between 25 and 35 years of age) and provides us an advertisement tailored to the audience.  Based upon the aggregated and non-identifying information we have collected, we may then display the advertisement to the intended audience.  McLEOD does not share personal information about its Visitors or Members with these advertisers.

             4.  Responses to Email Inquiries:  When Visitors or Members send email inquiries to MCLEOD, the return email address is used to answer the email inquiry we receive.  McLEOD does not use the return email address for any other purpose and does not share the return email address with any third party.

             5.  Special Cases:  It is McLEOD’s policy not to use or share the personal information about Visitors of Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.  However, McLEOD may disclose personal information about Visitors or Members, or information regarding your use of the Site or Web sites accessible through our Site, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Terms & Conditions or other user policies; to operate the Site properly; or to protect McLEOD and our Members.

             C.        Non-Personal Information & Cookies

             McLEOD also gathers non-personal information through standard tracking mechanisms on McLEOD internet servers.  For example, McLEOD employs “cookies” on various parts of the Site. Cookies are information that the Site transfers to the user's hard drive to facilitate record keeping and tracking a user's preferences.  Non-personal information is primarily collected in order to improve the functionality and user's enjoyment of the Site, to tailor the Site to your individual preferences, and to make using the Site simpler and more enjoyable.  The information that is typically tracked includes the type of internet browser and operating system being used by a user, and the user’s internet service provider.

             D.        Security

             The importance of security for all personally identifiable information associated with users is of the utmost concern to McLEOD.  Unfortunately no data transmission over the internet can be guaranteed to be 100% secure.  As a result, while McLEOD strives to protect users’ personal information, McLEOD cannot ensure or warrant the security of any information users transmit to the Site, and users do so at their own risk.

 Your account information is protected by the password you use to access your online account.  If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

 Personal information that is maintained in our offices or stores is subject to physical, administrative, and technical controls as well.  Hard copies of private information are maintained in locked locations or cabinets with similar restrictions for electronic storage of private information.  When disposed of, the information is shredded, destroyed, erased, or otherwise made unreadable.

 III.       COMMITMENT TO CHILDREN'S PRIVACY

             Protecting children’s privacy is especially important to us.  It is our policy to not knowingly solicit or exchange information with children under the age of 13 or otherwise contact children for any purpose.  While we make every effort to ensure that the Site is fun and age-appropriate for our younger audience, we believe that there is no substitute for proper parental supervision.  For further information about tips, tools, age-appropriate or kid-friendly web sites and how to report online trouble, please visit www.getnetwise.com.

 It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws.  Therefore, children under the age of 13 are not permitted to register for the Site.  Children under 13 may use the Site, but should do so only with parental supervision, especially when it relates to the disclosure of personal information about children.  Although McLEOD will do what it can to screen information from children under the age of 13 on the Site, McLEOD has no way to guarantee that a registrant or user is under 13.  Therefore, to the maximum extent permitted by law, McLEOD is not responsible for a child’s use of the Site or the personal information supplied by a child on the Site.

 IV.       USER-INITIATED COMMUNICATION

 From time to time, portions of the Site may enable you to send email to us or to third parties and to participate in public bulletin boards and discussion groups (hosted by us or one or more of our service providers).  All postings to public bulletin boards and discussion groups become our property.  Whenever you choose to initiate these kinds of communications with us, or anyone else, you may expect to be contacted in return. 

 Also, remember that our bulletin boards and discussion groups are open to the public, and therefore, your postings can be seen by anyone and are not protected by us or any other entity.  Please use your own discretion when deciding what to post publicly, and whom to contact.  We reserve the right, in our sole discretion, to edit or delete inappropriate postings from our bulletin boards and discussion groups; provided, however, the reservation of this right shall not, under any circumstances, obligate us to conduct such editing or deletions.

 McLEOD discussion boards are a free service to enable you to share comments about products and services available on our site. This service is available only to individuals older than 13 years of age who have purchased items from the Site and are in good standing with McLEOD.  If you use the Site discussion boards, you are certifying that you are old enough to participate in the boards.

 V.        THIRD PARTY LINKS

 This Privacy Policy only applies to this Site.  The Site contains links to web sites that are not operated or controlled by McLEOD, when you click on one of those links, you are entering another web site.  Please be aware that these sites may collect information about you, and operate according to their own privacy practices that may differ from this Privacy Policy.  The placement of links on the Site does not imply that McLEOD endorses or warrants the content on any third party web site.  Please remember to read the terms of use and privacy policies for those sites, as they may differ from these terms of use.  Remember that once you're outside the Site, any information you submit is outside of our control.

 VI.       TERMS AND CONDITIONS

 Welcome to www.mcleodracing.com by McLeod Racing, LLC (“McLEOD”).  Please read these Terms and Conditions of Use (“Terms and Conditions”) completely and carefully before using mcleodracing.com (the “Site”).  By using the Site, you express your unconditional agreement to follow and be bound by the Terms and Conditions of Use in their entirety.  If you do not agree with any of the following Terms of Use and Conditions, please do not use this Site.

 Further, by accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older.  If you are under the age of 18, but at least 13 years of age, you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.  McLEOD does not intentionally collect personal information about children under the age of 13.  Children under the age of 13 may not use this Site and parents or legal guardians may not agree to these Terms and Conditions on their behalf.  If you are a parent or legal guardian agreeing to these Terms and Conditions for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur.  If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Site.  All billing and registration information provided must be truthful and accurate.  Providing any untruthful or inaccurate information may constitute a breach of these Terms and Conditions.  By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested. READ MORE

 I.          SECURITY

 Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding”, “spamming”, “mailbombing” or “crashing”; (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forgoing any TCP/IP packet header or any part of the header information in any email or newsgroup posting.  Violations of system or network security may result in civil or criminal liability.  McLEOD will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.  You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.  You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from McLEOD on this Site and other than generally available third-party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

 See Privacy Policy for additional security related information. 

 II.        Memberships & Orders

 Please note that there may be certain memberships and/or orders that we are unable to accept and must cancel.  We reserve the right, at our sole discretion, to refuse or cancel any membership or order for any reason, at any time.  For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy, and your order is shipped.  Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.  We may also require additional verifications or information before accepting any membership and/or order.  We will contact you if all or any portion of your membership or order is canceled or if additional information is required.  If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.  While McLEOD strives to provide accurate product and pricing information, pricing or typographical errors may occur.  McLEOD cannot confirm that the information and/or pricing as typographical errors may occur.  McLEOD cannot confirm the price of an item until after you order.  In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, McLEOD shall have the right, at its sole discretion, to refuse or cancel any orders placed for that item.  In the event that an item is mispriced, McLEOD may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.  Prices and availability are subject to change without notice.

 III.       Warranty Disclaimer

THE CONTENT ON THIS SITE IS PROVIDED TO USERS “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PRUPOSE, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE.  MCLEOD DOES NOT WARRANT THAT THE MATERIAL WILL BE UNINTERRUPTED OR ERROR-FREE INCLUDING WITHOUT LIMITATION TYPOGRAPHICAL, FACTUAL ERRORS, OR TECHNICAL INACCURACIES.  MCLEOD PROVIDES NO WARRANTY THAT THE SITE WILL BE FREE OF TECHNICAL MALFUNCTIONS, OR THAT THE SITE=S SERVER WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  YOU ACKNOWLEDGE, BY YOUR USE OF THE MCLEODRACING.COM WEB SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

 IV.       Limitation of Liability

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, SHALL MCLEOD OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF MCLEOD HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, IN NO EVENT WILL MCLEOD BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNT PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITE ON THE DATE WHICH THE CLAIM AROSE. 

V.        Third Party Links

The links from the McLEOD website to the World Wide Web provide access to information from a variety of sources.  The presence of these links is not an endorsement of any product or information available from other sources.  McLEOD disclaims any and all responsibility for the information which is accessible through this web site, and assumes no liability associated therewith.  We make no warranty, guarantee, or representation, express or implied, with respect to the accuracy, effectiveness, or usefulness of any information, methods, or materials that are available, or described herein.  McLEOD does not assume any liability for the use of any information, methods, or materials found herein or for damages arising from such use, nor assume any responsibility for any injury to individuals or property, or for any financial loss, sustained as a result of the use or application of the information, methods, or materials that are available, or described, in our links to other sites.  McLEOD has no control over the resources that can be accessed from our website.

 VI.       User Input

Unless otherwise provided in the Terms and Conditions, any communication, material or feedback with regard to contents on this Site transmitted by a user of this Site via electronic mail or otherwise, including any data, questions, or comments regarding the content of any document or other information contained on this Site, shall be deemed to be non-confidential and McLEOD shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation.

Registered users may post reviews, comments, photos, and other communications; and submit suggestions, ideas, comments, questions, or other information.  Users are not permitted to post content that is illegal, false, misleading, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, violates any local, state, or Federal law, or any form of user initiated submission as set forth in Section 1 above.  You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the content.

If you do post content or submit material, and unless we indicate otherwise, you grant McLEOD a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.  You grant McLEOD and sublicensees the right to use the name that you submit in connection with such content, if they choose.  You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify and defend McLEOD for all claims resulting from content you supply; the duty to defend is distinct from the indemnity obligation.  McLEOD has the right, but not the obligation, to monitor and edit or remove any activity or content. McLEOD takes no responsibility and assumes no liability for any content posted by you or any third party.

 VII.     Trademarks and Copyrights

All trademarks relating to the Site, including but not limited to "McLeod", “McLeod Racing, LLC” or “mcleodracing.com” is the sole property of McLEOD.  In addition, other names, logos, characters and images on the Site are the trademarks of McLEOD, or their respective owners.  You agree not to use any trademark located on the Site for any purpose without the prior written consent of McLEOD or the appropriate trademark owner.  All content, including but not limited to, articles, stories, images, video, graphics, sounds, software, and source code on the Site is subject to copyright protection and may not be displayed, reproduced, modified, or used in any way except as expressly permitted by these Terms and Conditions, or with the prior written permission of McLEOD.

 VIII.    Privacy

For an explanation of McLEOD's practices and policies related to the collection, use and storage of our online guests’ information, please read our Privacy Policy.

 IX.       Indemnity

You agree to defend, indemnify, and hold harmless McLEOD and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.  You acknowledge that the duty to defend is distinct from the indemnity obligation.

 X.        Jurisdictional Issues

This agreement shall be governed by, construed and enforced according to the laws of the state of California.  You expressly consent to the venue and jurisdiction of state courts located within Orange County, California.

 XI.       Severability, Integration and Amendment

If any provision of the Terms and Conditions shall be held to be unlawful, void, or unenforceable for any reason, that provision shall be enforced to the maximum extent possible but will otherwise be severable from the Terms and Conditions and shall not affect the validity or enforceability of any remaining provisions.  The provisions of the Terms and Conditions and each right and obligation referenced herein represent the entire agreement between you and McLEOD, its affiliates or related entities.  The Terms and Conditions shall supersede any prior agreements or understanding not incorporated herein.  These Terms and Conditions may not be amended, waived, modified.  McLEOD may terminate this agreement at any time without notice, and deny access to Site by any subsequent action unless set forth in a revised Terms and Conditions posted on this Site by McLEOD.

 VII.     REVISIONS TO THIS POLICY

McLEOD reserves the right to revise, amend, or modify this policy, its Terms and Conditions and our other policies and agreements at any time, and in any manner.  Notice of any revision, amendment, or modification will be posted in accordance with the Terms and Conditions.  Accordingly, we encourage you to periodically review this Privacy Policy and the Site in order to keep apprised of our current privacy practices.  If you do not agree to any provision of this Privacy Policy, or any update or modification thereto, please do not use the Site.

 VIII.    WHERE TO DIRECT QUESTIONS ABOUT THE McLEOD PRIVACY POLICY   

If you have any questions about this Privacy Policy or the practices described herein, you may contact:

McLeod  Racing, LLC

Main Headquarters

1600 Sierra Madre Circle

Placentia, CA 92870 USA

E-Mail

Effective date: November 5, 2013

Returns & Replacements - Clutch and Hydraulics Only -         See below for Transmission Service/Return instructions

When purchasing from McLeod Racing LLC, your satisfaction in our products is always guaranteed. We understand it's sometimes necessary to exchange or return an item, therefore we want to make this process simple. Returns and Replacements must go thru original place of purchase.

If you have purchased directly from McLeod Racing or if this a Warranty issue please see instuctions below. 

Return Policy, Warranty, Refund & Exchange Instructions

Your return must be postmarked within 14 days (10 business days) from the date of delivery. No Exceptions.

Proof of Purchases from McLeod Racing.

You MUST complete the McLeod Return Form on our website to receive your RMA number prior to returning your items and follow McLeod Racing Shipping Guideline Instructions to insure proper handling of your return.  CLICK HERE FOR RMA 

McLeod Racing requires Return Authorization Number (RMA#) on all return and exchanges. Otherwise shipment will be refused or process will be delayed.

You may return anything unused or unaltered stocked parts for a exchange or store credit, whichever you prefer. NO CASH REFUNDS. Unaltered means that no restoration, painting, major cleaning, or change of any kind has occurred. Must be postmarked within 14 days of delivery. Custom Orders are non returnable. Returns are subject to a 15% Restocking Fee.

Secure your merchandise in the original packaging, using McLeod Racing Shipping Guidelines if available, and enclose the completed returns form. RA Number must be noted on correspondence and on outside of package.

Affix the provided return address label over the original shipping label on your package.

Take this package to your preferred shipping carrier.

The buyer is responsible for all shipping costs (both ways) unless the product error was the fault of McLeod Racing.

We recommend you insure the return and obtain tracking information as we cannot honor a refund or exchange for a lost or damaged return.

A credit or exchange will not be issued until McLeod Racing reviews the returned merchandise.

McLeod Racing reserves the right to have 30 business days to review any and all returns, but we typically handle returns within a few business days.

Due to the nature of our products, reviewing returns can be a long and involved process. We appreciate your patience and understanding.

If you do not have your original invoice/packing slip, simply ship your merchandise to:

Ship only Clutch and Hydrualics to Placentia, CA See below for Transmission Instuction. 

McLeod  Racing / Return Department 

RMA# (________)

1600 Sierra Madre Circle

Placentia, CA 92870 USA

Be sure to include a brief note telling us your name, order number (if you have it), explanation as to why you are returning your item and how you'd like us to proceed (repair, store credit, exchange).

Cancellation Request, Damaged Items and Delivery Issues

Due to high order volume we are unable to guarantee order cancellation requests. You are free to return the order for a refund (minus all shipping fees).

If you receive a package that appears damaged or which you believe has incurred damage in transit, contact us right away. We will notify carrier about a pending claim. Preferred carrier will pick up the parcel for examination. The carrier will contact McLeod Racing and we will try to ship your replacement order out as soon as possible. If a problem exists and you suspect that it did not arise in shipping, please contact us immediately. Carrier claims can take up to four weeks, but typically are resolved sooner. If you received your order by US MAIL please contact McLeod Racing immediately.

If there is a problem or error with a delivery please contact McLeod Racing right away. We retain tracking numbers for all shipments. We also maintain a secure database of customer addresses. If a mistake was made and McLeod Racing is responsible, we will correct out of our cost. If the mistake was made by the shipping carrier they are responsible for all additional costs but we will work with you to have the issue resolved quickly and completely. If the mistake was the error of the customer, we will do our very best to assist you in completing a successful delivery but the customer will be responsible for all additional fees including the total cost of the order.


All shipping, return, and damaged merchandise rules & policies are subject to change at anytime. Please call McLeod Racing Customer Service for assistance. 714-630-2764 or E-Mail

TRANSMISSION SERVICE & RETURNS:

The above McLeod return guildelines apply to Transmission's as well. 

Ship Transmission's ONLY to: 

McLeod/Transmission Dept

RMA #(_________)

5799 Green Road

Middleburg, FL 32068

Service and Technical Ext. 270

 

Warranty-Limited

McLeod Racing LLC, Products are warranted to be free from defects in material and workmanship for the period of ninety (90) days, from the date of purchase. McLeod does not warrant or make any representations concerning its products when not installed and used strictly in accordance with the manufacturer’s instructions for such; installation and operation, and in accordance with good installation and maintenance practices of the automotive industry. McLeod will not be held liable for the labor charges and other intangible or consequent losses that might be claimed as a result of the failure of any part, nor shall it be liable for damages or injury to persons or property resulting from the misuse or improper installation of any part subject to this warranty.

No merchandise may be returned for any reason unless prior return merchandise authorization number (RMA#) has been obtained from McLeod.

McLeod reserves the right to examine all parts returned for warranty claim to determine whether or not any such part has failed because of a defect in material or workmanship. McLeod obligation under this warranty shall be limited to repairing, replacing or crediting, at its option, any part found to be defective.  All products returned to McLeod for warranty inspection must be prepaid by the customer under this warranty. There are no other warranties, either expressed or implied, which extend beyond those set forth in the preceding paragraphs.

Repair Service

Mcleod Racing offers in-house repair service. Please complete our Service Request Form and Click Submit. We will e-mail back with a RMA # within 2 business days. Make certain to follow all Return instructions including the  McLeod Racing Shipping Guidelines.

Ordering

Stock Availability Information

If an item is listed on this website as "IN STOCK" it is available for purchase. Due to our high volume and popularity of our Products please be advised that some may not be available for immediate shipment. Events like this very rarely occur, but we thank you in advance for your patience and understanding. 

Custom Orders

If your clutch requires custom service, please contact a member of our Sales Team at 714-630-2764 or E-Mail all custom orders require a 50% non-refundable Deposit and All Sales are final.

 
Payment Terms

Payment Options & Limitations 

We Accept Visa, Mastercard, Discover, American Express and Pay Pal.

AVS Compliance - In order to limit instances of fraud  McLeod Racing LLC, uses an Address Verification System. AVS compliance requires that the billing address exactly match the address of the cardholder (the name that appears on the credit card). A compliant address will be the identical address where the card statement is sent each month. Once the billing address is matched, McLeod  Racing is able to ship to Billing Address Only.

Checks & Money Orders Accepted by Mail Only

You may mail a check or a Money Order drawn in U.S. funds, with a list of item numbers, be sure include the shipping and handling charges.

McLeod  Racing, Mail Order

1600 Sierra Madre Circle

Placentia, CA 92870 USA

Make checks payable to McLeod Racing. Personal checks are verified with your bank for available funds. We do not accept two-party or counter checks. 

 

Dealer Information

If your interested in joining the McLeod Racing Distribution Team and becoming a Dealer or Jobber please  CLICK HERE and complete our Dealer Information Application Form. Please allow 3-4 weeks after submitting your application. All applications are carefully reviewed and territories are considered prior to approval. McLeod Racing offer's several tiered programs which require various minimun sales volume. We will do our best to find a program that fits your company, if not we will refer you to a suitable Dealer.

Current McLeod Dealers/Jobbers ONLY, please reach out to our McLeod Marketing Team for ways to promote McLeod Racing Products, Increase Sales and Improve our products and service. We appreciate your continued support.

MAP Pricing

McLeod Racing LLC (McLeod) is adopting a comprehensive MAP policy for its products. While McLeod currently has an existing MAP pricing policy in place, this is the first edition of its policy in written form. This policy is dated April 25, 2013 with an effective date of June 1, 2013.

1. PURPOSE. McLeod is instituting this MAP policy in an effort to protect the McLeod brand name from degradation due to low advertised prices. McLeod is a well-respected brand-name in the automotive field – specifically within the driveline segment – and has made it a goal to nurture its brand-name and protect against anything that may erode same. Declining advertised pricing creates the likelihood that McLeod’s brand will be viewed in a negative light as an inferior or cheap product. This policy is aimed at preventing the aforementioned from occurring.

2. TERMS.

a) MAP Pricing is defined in the McLeod PIES Price Sheet as Retail MAP. McLeod MAP pricing is also defined as Retail MAP in our electronic PIES data feeds. No other price files or data feeds should be used to determine MAP.

b) Advertising is defined under this policy as any form of commerce in which a McLeod product is listed at a particular price, including but not limited to: internet advertising (including not only an advertised price at an e-commerce store but also any and all social media postings), print advertising (catalog, brochure, letter), e-mail, or online auction;

c) All customers of McLeod agree not to advertise McLeod products below the set MAP price determined by McLeod;

McLeod  Racing

1600 Sierra Madre Circle

Placentia, CA 92870 USA

 

a. It is considered a violation of this policy to indicate in advertising that a lower price is available by contacting McLeod’s customers;

b. This MAP policy includes all current and future McLeod Part numbers;

d) MAP prices for each of the aforementioned product numbers will be found in updated McLeod pricing lists or by request to McLeod.

3. EXCEPTIONS.

a) On a limited basis, a customer may, at the sole discretion of McLeod and requiring prior approval, list one of the aforementioned McLeod items for sale below MAP for a limited time. A sale may not be deeper than 8% of MAP (eg: if MAP is set at $100, the item may not be advertised for sale for less than $92) nor will a sale run for more than 31 calendar days;

b) Limited social media announcements regarding a sale of a MAP protected item may occur in conjunction with McLeod’s “Dealer of the Race” program or other “special” program only in conjunction with and approved by McLeod.

4. VIOLATIONS. In the event that a customer of McLeod violates the MAP price, McLeod will make all reasonable attempts to notify said customer of its violation. If the MAP violation is not corrected in an expedient manner, McLeod shall take the following remedial steps to protect its brand:

a) 1st violation – written warning with 24 hours given to correct the MAP violation;

b) 2nd violation – suspension of a customer’s account and freezing of any product

shipments to customer until the violation is corrected;

c) 3rd violation – customer forfeiture of any and all promotional funding;

d) 4th violation – termination of a customer’s account;

5. DISCLAIMER. This MAP policy is in no way attempting to control the price that a customer actually sells one of the aforementioned products for. This policy is strictly created to prevent advertising of McLeod products below a certain threshold so as to maintain brand credibility. Nothing in this policy should be construed as dictating the final sale price of any item under this policy.